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Chapter 1 of 8 · Concept

Write a brief that works

One page that says who it is for, what problem it solves and how you will know it worked.

Almost every project that goes wrong goes wrong at the start. Not because the idea was bad, but because nobody wrote down what "good" looked like. A brief is that written-down agreement — with your client, your team or simply with yourself.

It should fit on one page. If it does not, you have not decided yet.

The six questions

  1. Who is it for? Name a real type of person, not "everyone".
  2. What problem does it solve for them? In their words, not yours.
  3. What should they think, feel or do afterwards?
  4. What are the constraints — budget, deadline, materials, brand rules, legal limits?
  5. What already exists? Competitors, previous attempts, things you must reuse.
  6. How will you know it worked? One or two measurable signs.

Write the problem, not the solution

"We need a new logo" is a solution. "Customers think we are a budget brand, and we are not" is a problem — and it might be solved by a logo, by better photography, or by changing the price list. Keep the brief open about the answer and strict about the question.

A definition of done

Finish the brief with a short checklist of what will be delivered: file types, sizes, the number of concepts, the rounds of changes. It stops "just one more tweak" from eating a month.

Try the brief builder on the home page — it turns your answers into a one-page brief you can copy.